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I must say I am not impressed with the introduction to Fascat so far. I have spent an hour and a half and got nowhere, really apart from bogged down in multiple screens.
I managed to work out that you needed to create THEN upgrade your TrainingPeaks account, but still have no email re my training planâŚhow long do I have to wait?
I am trying to be positive, but I think we have got this the wrong way round and Fascat should be paying us to iron out all of their issues and develop a user friendly front end?
Iâm sorry to hear that youâve had trouble getting this started. I agree that we have a lot of room for improvement, and Iâve updated our âHow to Start Your FasCat Training Planâ with a note that users must create a TrainingPeaks account prior to upgrading with the âFascat2019â code.
Regarding your question about the email to start your training plan - that email should have been sent from TrainingPeaks (Not FasCat). I see that you ordered with email âsimon@orangepress.co.ukâ, was that also the email that you use to set up your TrainingPeaks account?
Thank you for your response. I think the main issue is managing expectation vs reality. Having listened to a Fascat podcast which was so straightforward, logical and simple to follow I just thought I would log on to a single site and I would be
taken through a similar experience. Instead I am suddenly faced with Fascat website, forum, Training Peaks site, forum, dashboard all of which are quite detailed screens with significant content and I am all of a sudden thinking - What have I done?!! On top
of that there are lead times, so for example a) emails such as the Training Peaks one didnât come through straight away and b) others such as the Fascat ones take a while for the links to be fully established. All fine and understandable after a few hours
but when you are keen to get going the user is unsure whether it is because something is wrong at your end, or whether the user is doing something wrong!
To be honest I had a quick play with the Training Peaks app in the car now things have had time to load and the interaction was actually quite simple and easy to work through.
I will persevere! Yes - the email I have used for both the Fascat and Training Peaks are the same: simon@orangepress.co.uk
I run a graphics design company, and to make everything much easier for your future clients the first thing I would present to a new user would be a flow chart which visually explains the steps they have to go through (along with little tips like
'may take 5-10 minutes to activateâ) You could also include a brief description alongside each of the items as to their function too. Happy to work with you on that if you ever want me to!
Thank you - I think I am getting there! I managed to upload my training plan so just need to work out how to record my data and get it uploaded, but Iâm sure that will come in time!
Hey there, I just purchased my training plan and never got an email to accept my training plan? Help!
Email: jdcicero147@gmail.com
The email is the same as my TP account!
Thanks,
Jason
Hi there! My email for my current TP account is chrisajr@aol.com (the same email I used for FastCat). Hoping that you may be able to send me my training plan? Thanks!
Hereâs how to adjust your swim workouts @simonstark_toller - it sounds like you will have to delete them
That said, when the pools re-open you can apply your plan and the swims will be on there. My advice is to not delete the swims too far out for when its possible again - stay safe!
If I wanted Nadia to amend the plan to incorporate a running goal such as getting to 18 mins for my 5k time (such as https://www.runningfastr.com/5k-training-plan/18-minute-5k-training-plan/) could that be done and if so how much would that be please? Or is this something that would be more appropriate in my switch from âBase to Raceâ (ie the following 6 weeks?)?
I just purchased a plan but did not see until after purchase that I needed to use same email for purchase as for Training Peaks login. Maybe this is why I donât see my new plan in the TP library on my calendar page? What should I do now and how do I find my program?
Hi, also just purchased a plan with Apple Pay, and of course this is not the same mail address like the one from TrainingPeaks -.-
Hope you can forward me the plan again to: benjamin.reichardt86@gmail.com